Strengthening The Red Cross
The ERV System
The ARC uses the ERV to transport resources to the site of disasters. Each ERV is like a sensor, with the volunteers, to get critical information back to the center intelligence. This keeps the complex system of disaster response working. After immersive research, the system was mapped below.
Re-purposing the “down time”
No more “down-time”
We use the ERV during the down-time to help raise awareness and promoting preparedness. Food and beverages are distributed during local community events from the ERV window. Meanwhile, we spread the message of the American Red Cross. There are 2 screens on either side of a folding panel built into the ERV.
Better response to disaster
These screens are used during disaster response, to give weather forecasts, make announcements, and give safety instructions. The balloon lights are deployed on the roof of ERV for increased visibility in media and to clients. The balloon inflates in seconds to give glare free white light which signals hope and care to the clients.
Objective of the “Up time”
Messages that we have collected from the field are displayed. Compelling stories of hope which keep volunteers motivated. The visitors hear stories of survivors, see thank you notes and pictures from the field.
This platform is also used for promoting preparedness. Visitors receive information and samples of items they can purchase like preparedness kits.
The visitors get donation information, and to contribute to the ARC.
Objective of the “Respond time”
Several features were added to the interior of the ERV to decrease fatigue for the volunteers and so increase the quality of care. While there were incremental changes such making the serving table so it can slide for easy access to the Cambros, there were also whole new features like additional fold out seating and a separate window for counseling so that the food serving from the main window is not slowed down.
Roll out plan
Our roll out plan for the ‘Up time’ ERV, makes sure that we give enough time for testing the features, and achieve the goal of ONE ARC, through the ERVs by 2014.